Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of Scalegrid Ascend’s site and courses. By accessing or using our services, you agree to be bound by these Terms.

2. Accounts

You must provide accurate, complete information and keep your credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorized use.

3. Purchases and refunds

Purchases are subject to course availability and published pricing. Refunds may be available as stated in the catalog or FAQs. We reserve the right to refuse or cancel orders due to suspected abuse or errors.

4. Acceptable use

• • Do not share account credentials or resell access.
• • Do not reverse engineer, scrape, or disrupt the service.
• • Do not use our materials to promote unlawful or deceptive practices.
• • Respect community guidelines during cohorts and forums.

5. Intellectual property

All materials, trademarks, and content are owned by Scalegrid Ascend or our licensors. You receive a limited, non-transferable license to use course content for personal or internal business education.

6. Disclaimers

We provide educational content “as is” without warranties of specific outcomes. We do not guarantee financial or career results. Your results depend on your implementation and market conditions.

7. Limitation of liability

To the maximum extent permitted by law, Scalegrid Ascend is not liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to the amounts you paid in the 12 months preceding the claim.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.

9. Termination

We may suspend or terminate access for violations of these Terms or for security reasons. Upon termination, your right to access courses ceases immediately, except as required by law.

10. Governing law

These Terms are governed by the laws of the State of California, excluding conflict of laws rules, and applicable federal laws. Venue lies in courts located in San Francisco, California.

11. Changes to terms

We may update these Terms. Material updates will be posted with a new effective date. Continued use indicates acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact [email protected] or +1 (415) 829-7601.